Erica Smith has over 14 years of experience in the insurance industry. Specializing in operations, she was instrumental in developing and implementing Berkley Life Sciences’ policy issuance and servicing processes following the establishment of the company in 2007. Since then, she has managed a team of operations specialists and has been at the forefront of designing, migrating, and testing key insurance operating systems. Erica is frequently called upon to design workflows to ensure the accuracy and efficiency of many of the company’s most important services and applications.
Erica graduated from The Restaurant School at Walnut Hill College in Philadelphia, PA, with an Associate Degree in Culinary Arts.